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Conflict Transformation & Mediation for Communities, Organisations and Individuals

 

Click here to see the 40 page evaluation report of our work in Lebanon, Syria and Jordan in 2008-2009 'NVC in emergency and development programming - an example from the field' - (it has an executive summary!)

Latest work - March 2010 - For more current MLCT News, Visit our Blog HERE.

MLCT currently has projects in the UK, Lebanon and Egypt

  • In the UK Andy Mason has been coaching managers from Neopost - suppliers of business postal machines. 8 people attended the residential 'Introduction to Conflict Transformation' programme. These delegates are now receiving monthly coaching to help them integrate their learning. A new, second, programme will be run in March 2010. The Director of HR is looking for alternative approaches to tackle difficult situations.
  • Andy continues to provide long-term support to a local charity in Brighton where he's conducting an organisational review and introducing a new, non hierachial management system. In February he led the service users and staff along a process to change the name of the charity. Basing the approach on consensus and understanding has avoided much of the acrimony characteristic of previous name change attempts.
  • Andy is working with an international NGO in the UK to reinforce the values of respect of trust in how the organisation is run and what they deliver to their beneficiaries in Africa. Interestingly, this organisation sees Nonviolent Communication (NVC) as the missing link in providing the 'how' of initiatives like sociocracy and 'do no harm' (see the above evaluation report from Lebanon, Syria and Jordan for more on this).
  • In March Andy is introducing conflict transformation as part of pre departure training for volunteers with Engineers Without Borders (EWB) in London.
  • Andy is working with Khulisa, South African specialists in mediation and restorative justice (see www.khulisaservices.co.za). Andy is training with Khulisa in March in order to help deliver their prison programmes in the UK.
  • Andy has been conducting mediations both in workplaces and within the community using conflict transformation principles.
  • In March Andy will attend a conference in Switzerland to help Terres des hommes review the use of NVC in their international programmes.
  • In Amman, Jordan, Selene Aitken has been helping local counsellors, psychologists and animators run groups with Iraqi refugees that are truly connected to the Iraqi's needs. This is part of Terres des hommes' on-going child protection project.
  • In Lebanon, Sarri Bater is supporting a child protection project in the Palestinian camps around Tyre in the south. She is helping local staff use conflict transformation ideas to develop relationships in the camps. She is also influencing the nature of the management of the project. The project is for two years.
  • In Egypt Andy Mason is providing telephone coaching for senior managers of a corporation based in Cairo. These managers have steadily introduced conflict transformation concepts and skills into their management practice with their staff and peers.
  • Read the evaluation and capitalisation report of our work with NVC in Lebanon, Jordan and Syria in 2008-2009 here.

Welcome to MLCT

You may have visited this site because:

  • The staff in your organisation seem unhappy and morale is low
  • You want to resolve a community dispute
  • There is conflict in the workplace
  • You're considering the use of a mediator
  • You're looking for personal therapy for issues such as; depression, anxiety, panic attacks, eating issues, stress, trauma.

Conflict for individuals and groups, in the workplace and the community, is common the world over. It’s part of being alive and reflects people's vital life force vying to find ways to meet their needs - such as contribution, meaning, connection, security and, ultimately, life. Conflict can be healthy when it serves life. But what happens when it becomes unhealthy, when people in work or at home are left feeling angry, ashamed or scared?

The impact of unhealthy conflict on the lives of individuals in organisations and communities is immense. Some say that ‘it’s inevitable and part of life’. At MLCT we would find it easy to accept this if it wasn’t for the outcomes we’ve witnessed working with people in conflict. From our work, and moreover from a vast array of conflict transformation literature, it’s evident that unhealthy conflict isn’t inevitable and there are now powerful, trusted, methods in use on all continents having a deep impact on communities and workplaces.

MLCT is a small specialist consultancy offering support and training on conflict transformation and related topics such as mediation, assertiveness and staff management as well as personal therapy. Our services are backed by our own in-depth training, many years of experience and application of ideas in our own lives.

Being a two-person organisation means if you email or ring you’ll be in touch with Andy Mason or Tamara Laporte. We’re not strategising to grow or expand and we don’t chase work by pretending we are specialists in any topic. We’re not solely motivated by profit. Instead, our clear intent comes from personally experiencing conflict transformation in ourselves as well as in our clients around the world. We are dedicated conflict transformation workers. It’s what we do. If you think we might be able to offer you support or ideas we’d be delighted to know. We're sure we'll learn from you in the process.